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FAQ

Pada tahun mana syarikat anda ditubuhkan? Berapakah bilangan pekerja dan berapa aeras yang diliputi?

Shenzhen Light On Technology Company was established in 2019. It is a high-tech enterprise integrating R&D, production and sales. It used to be a company focusing on LED packaging and lighting design, with over 10 years of industry experience. The current workshop area is 2000 square meters.

What are your main products? What are the advantages of the main product?

Light On Technology mainly supplys LED grow light and LED COB strip light. All of our products are designed with privite moulding, which are highly recongnized and of high quality in the market. This greatly helps you build your own brand. Products with competitive price are also available.

Apa kelebihan syarikat anda? (Bahagian mana yang paling kuat), sila senaraikan.

1) Para pengasas pernah bekerja sebagai pengarah Penyelidikan dan pengembangan, memasarkan di syarikat senarai awam terkenal selama lebih dari 10 tahun. Mereka telah memupuk sikap kerja yang tegas dan memenuhi syarat kualiti yang ketat. Light On Technology memenuhi standard ISO yang diiktiraf di peringkat antarabangsa dan yakin kualiti menjadi yang pertama
2) Kami menumpukan perhatian pada reka bentuk peribadi untuk daya saing produk yang lebih kuat.
3) We focus much on product innovation and keep pace with market development.
4) High flexibility for some urgents cases. Most efficient solution and support can be provided within the shortest time.
5) Rangkaian bekalan berkualiti tinggi dan bunyi dengan kawalan kos yang unggul

Kawasan mana yang dijual terutamanya produk anda, dan berapa perkiraan? Apakah produk anda yang berada di pasaran?

60% produk kami dieksport ke Amerika, dan 30% ke Amerika. Untuk pasaran lain, ia menyumbang hampir 10%.

Berapakah jumlah perolehan pada tahun 2020, dan berapa yang diperkirakan pada tahun 2021?

Perolehan tahunan hampir USD 1.5 juta pada tahun 2020. Kadar pertumbuhan tahun ini adalah sekitar 100% dan perolehan diperkirakan mencapai USD 3 juta.

Syarikat anda kelihatan agak baru dan pekerja juga sangat muda. Adakah anda akan kekurangan pengalaman?

In order to expand our production scale, we just moved here and our factory was re-decorated last year. So it looks new.We hope to bring our customers a better experience feeling, and also we want to provide our staffs with a comfortable working environment. LED industry is an emerging and relatively young industry,just like our staffs. They are energetic, passionate, smart,well-educated and willing to learn new things.

How many sales staffs do you have? Is the business segmented by market?

Biasanya 10 jurujual. Mereka ditugaskan kepada dua pasukan mengikut pasaran geografi. Pasukan untuk Amerika dan Pasukan untuk Eropah. Kami gembira dapat berkongsi berita terkini dengan pelanggan kami dan berkembang bersama di pasaran.

What is the US market strategy for LED GROW LIGHT in 2021

We'll increase more investment into America market this year, such as: to set up a warehouse in LA and maybe in Chicago and Florida later, for faster delivery and better service. What we want is to find a big company in each state to have a deep win-win cooperation.We'll offer consumers best products through these companies and they will also get an asist of inovative and creative products from our facotry to enhance their supply chain ability.We also welcome OEM and ODM.

For the LED grow light, how many customers does you have in the United States, and which major customers do you mainly cooperate with?

Kami telah membekalkan lampu LED kami kepada lebih daripada 20 pelanggan di Amerika sahaja. Kami telah menandatangani NDA (perjanjian tanpa pendedahan) dengan mereka, jadi mohon maaf kerana tidak menyenaraikan nama mereka di sini. Kami berjanji akan melindungi semua maklumat anda setelah kami mendapat penghormatan untuk bekerjasama dengan anda.

Bolehkah kami memberi kami eksklusif di kawasan ini? Apakah syarat untuk itu?

Yes we are willing to give the Exclusives to our customer in some regions.Of cause, there would be a quantity requirement each month or year.May I kindly know your quantity demanded each month now? where's your marketing channel? Or do you have other exclusives to LED panel light or other products from some factories before?

Jenis perniagaan apa yang menjadi pelanggan anda untuk lampu tumbuh LED?

Our LED grow light can be applied in homes, indoor farms, and outdoor greenhouses. Therefore, our customers include cannabis farm growers and home growers. At the same time, we also have long-term cooperation relationships with local lighting distributors and contractors.

Adakah anda akan menghadiri pertunjukan di AS? dan apa itu?

Untuk produk LED yang ringan dan berkaitan dengan ganja, kami sering menghadiri CWCB Expo di Amerika Syarikat. Untuk lampu jalur LED, pameran pencahayaan Antarabangsa Guangzhou dan Pameran Pencahayaan Hongkong adalah pilihan pertama kami.

Could you introduce the procedure of how to multilist UL and DLC and the cost?

Multilisting UL: 1-2 minggu
1) isi borang permintaan ML
2) Send the form to UL lab
3) receive the GAS and L14 agreements from UL, and answer the related questions.
4) Sign the agreements back and answer the questions
5) Dapatkan jawapan dari UL
Pelbagai senarai DLC: 3 minggu atau lebih
1) Ask customers to fill in the Trademark Authorization Letter and provide the Specifications ( Pay attention to the data, no DLC shown on it)
2) Customers are required to register an account if they don't have any DLC account.
3) Kirimkan semua maklumat ke laman web rasmi.
4) Invoice will be issued from DLC , customers pay for it.
5) DLC will take 3 weeks to audit.

What is your product strategy for 2021?

Kami sentiasa menjadikan lampu LED tumbuh dengan baik dan halus. Kami berusaha untuk menjadi rakan sejawat dalam pengembangan produk, kami akan meningkatkan keberkesanan PPF, meningkatkan keseragaman PPFD, serta prestasi kos produk yang tinggi.

How much does a sample LED grow light cost? What is the lead time for samples? Can we provide free supplies if we ship the freight?

For new products, it may take 2 weeks to finish; for regular products, normally one week. May I know you wanna show the free sample for your own test or show to your clients?

What power supply does your company use?

According to customer requirements, and to ensure product quality and life span, we choose internationally renowned power supplies such as Meanwell, Inventronics, and Sosen.

What LED light source do you adopt?

Mengikut keperluan pelanggan, kami biasanya menggunakan Samsung dan Osram LED. Pada masa yang sama, kami juga menggunakan cip Epistar Taiwan.

Berapa banyak QA yang dimiliki syarikat anda, dan adakah produk siap diperiksa sepenuhnya atau diperiksa secara rawak?

At present, there are 10 quality control personnels in the company, who are responsible for incoming material inspection, process inspection, full inspection of finished products before packaging, and random inspection of products after packaging.

How many aging hours do you often have?

4 jam seperti biasa

Apakah FTT kilang anda?

98%

Do you have standard SOP when production?

Ya, kami menghasilkan lampu tumbuh LED kami dengan ketat mengikut SOP

How long is your warranty? What should I do if there is a defective product?

According to different products, we provide different warranty periods. For LED plant lights, we usually provide a warranty of 3-5 years. If there's any defectives, we'd replace it in the next orders.

Do your LED grow light have ETL certification?

Ya, lampu tumbuh LED kami tersenarai ETL, CETL, CE, ROHS.

Adakah syarikat anda akan menerima pembayaran OA? Contohnya, 60 hari, 90 hari, 120 hari

We usually only accept T/T and pay the full payment before shipment. For long-term customers, we can accept 30% before shipment and 70% need to pay within 60 days after shipment, which is underwritten by CITIC Insurance.

How many 600W LED grow lights are in a 40HQ container? Is your packaging strong enough in case of shipping damage?

We have done a drop test and the packaging is firm enough. Usually a 40 HQ container can load 800pcs 600W LED grow lights.

What is the minimum order quantity requirement for custom packaging?

Kami memerlukan 200 pcs untuk pembungkusan tersuai.

How many R&Ds does your company have and what kind of qualifications do they have?

Kami kini mempunyai 5 kakitangan R&D, yang semuanya mempunyai pengalaman kerja lebih dari 10 tahun dalam industri berkaitan LED.

How long does your company develop a new product?

According to the difficulty of the product, usually for LED plant lights, our development cycle is about 2 months.

Bolehkah saya memindahkan wang itu kepada anda kemudian anda membayar kepada pembekal lain?

For our long-term cooperation customers, we are willing to help. However, considering China's financial policy, we cannot accept large amount to do so.

Bolehkah saya menghantar barang dari pembekal lain ke kilang anda? Kemudian muat bersama?

Yes, we can.

When will you leave your factory and to have your spring festival holidays?

Kami biasanya mempunyai satu minggu sebelum dan sesudah Festival Musim Bunga sebagai waktu percutian, tetapi untuk sebarang pertanyaan perniagaan, anda selalu boleh berjumpa dengan kakitangan penjualan kami setiap saat.

Bolehkah saya membeli beberapa alat ganti dari anda?

Yes, to our cooperation customers.

Bolehkah anda menghantar produk anda ke gudang saya di guangzhou?

We usually do FOB Shenzhen, we can deliver it to the Guangzhou warehouse according to customer requirements, but the freight needs to be paid by the customer.

How do you pack the products?

Kami menggunakan span, kotak dalaman dan kotak luar dan pelindung sudut untuk melindungi cahaya tumbuh yang dipimpin.

Can you can design the products according to our size?

Yes, we welcome OEM and ODM.

Adakah anda mempunyai ejen di Amerika?

Tidak. Kami juga mencari rakan kongsi yang kuat untuk menjadi ejen kami di rantau ini, seperti anda.

Do you have any real project pictures of the products?

Bagi bakal pelanggan, kami dapat memberikan beberapa gambar projek.

Sejauh mana kilang anda dari hotel bandar?

Hanya 10 minit perjalanan dari syarikat kami ke hotel bertaraf bintang.

Sejauh mana kilang anda dari lapangan terbang?

It's about 30-minute drive from our company to Baoan international airport.

Di manakah kilang anda berada?

Kami terletak di Bandar Shiyan, Daerah Baoan, Bandar Shenzhen.

Do you have detailed and professional installation manual?

Ya

Sekiranya OEM boleh diterima?

Ya

Apakah MOQ anda?

Different products have different MOQ. For the led grow light, the MOQ is only 2 pcs.

Adakah anda syarikat perdagangan atau pengilang?

We are a serious manufacturer.

Berapa lama masa penghantaran anda?

Generally for LED grow light, the delivery time is 3-5 days for sample orders; for bulky orders, it will take 20 days more or less.